Terms of Use and Paid Subscription
Terms for using ZHEGE and purchasing paid digital access through app stores
Effective September 21, 2026
1. Acceptance
These Terms are a public offer to use ZHEGE and purchase paid digital access. Using the service means accepting the general terms; confirming a subscription purchase in the App Store or Google Play means accepting the paid subscription terms.
2. Service owner and provider
ZHEGE is owned and provided by Limited Liability Partnership GAX (GAX LLP), Republic of Kazakhstan, Business Identification Number 240340028498. Legal and support contact: support@zhege.org.
3. Digital service
ZHEGE provides digital tools for working with Chinese, including a dictionary, translation, text analysis, image recognition, voice features, and collections. The features and limits included in each plan are shown in the app before purchase.
4. Plans, billing period, and price
The plan name, billing period, actual localized price, and currency are displayed on the subscription screen and in the App Store or Google Play confirmation sheet before purchase. The store offer controls the charged amount and billing date.
5. App store billing
Subscriptions are purchased through the Apple App Store on iOS and Google Play on Android. Payment methods, transaction confirmation, and purchase history are available in the relevant store account. ZHEGE receives the purchase status needed to activate access.
6. Access activation
Paid access is activated in the ZHEGE account after the app store confirms a successful purchase. If access does not appear, use Restore Purchases in the app or contact support with the store name and transaction identifier, without sending payment credentials.
7. Automatic renewal and cancellation
The subscription renews automatically for the selected period until canceled. Future renewals can be canceled in Apple ID subscription settings or Google Play subscriptions. After cancellation, access continues through the paid period unless the store indicates otherwise.
8. Restore purchases and refunds
Previously purchased subscriptions can be restored in the app. Refund requests for App Store or Google Play purchases are submitted through the relevant store tools and are handled under that store's rules. This does not limit rights that cannot be excluded by applicable law.
9. Account
Registration is required to use the full functionality of the service. You agree to provide accurate information and to keep your account secure.
10. Use of the service
You agree to use the service only for lawful purposes and not to infringe the rights of other users. Automated data collection without written permission is prohibited.
11. Intellectual property
ZHEGE materials, design, and software are protected by applicable law and belong to GAX LLP or are used under lawful authorization. A subscription grants limited personal access to the service and does not transfer intellectual property rights.
12. Privacy
Personal data processing is described in the ZHEGE Privacy Policy, which is permanently available on the website and in the app. App stores process purchase data under their own policies.
13. Support and complaints
Questions about access, subscriptions, or these Terms can be sent to support@zhege.org. Include the ZHEGE account email, app store, and transaction identifier; do not send full payment credentials.
14. Responsibility
GAX LLP is responsible for providing digital access within the limits of applicable law. App store operation, devices, and internet connections are outside ZHEGE's technical control. Nothing in these Terms excludes mandatory consumer rights.
15. Changes to these Terms
The current version is always available at zhege.org/terms. Material changes are published before they apply and do not shorten an already paid period. Where separate consent is required, it will be requested before the new terms apply.
Contact information
For questions about these Terms, subscriptions, or access, contact support:
Website: https://zhege.org